Official Data Protection Document

Garuda4D Privacy Policy – Your Personal Data Protection

At Garuda4D, your privacy is more than a promise — it is a genuine commitment. We employ industry-grade encryption and rigorous data management practices to ensure your personal information remains protected at all times.

Last Updated: 1 January 2026 Malaysia PDPA Compliance
Your Data Is Secure Garuda4D will never sell, rent, or disclose your personal data to third parties without your consent, except where required by law.

Six Principles garuda4d Data Protection

We uphold six core principles in managing every member's personal data.

Minimum Data Collection

We only collect information that is strictly necessary to provide our services. No excess data is gathered without a clear and legitimate purpose.

High-Level Encryption

All data is transmitted via 256-bit SSL/TLS connections. Stored data is protected with AES-256 encryption, ensuring your information cannot be compromised.

Not Sold to Third Parties

Your personal data will not be sold, rented, or shared with any advertising company or third party unrelated to Garuda4D operations.

Right of Access & Rectification

You have the right to access, correct, or request deletion of your personal data at any time via your account settings or by contacting our support team.

Full Cookie Control

We use cookies solely for technical purposes and to enhance your user experience. You can manage your cookie preferences through your browser settings.

Data Breach Notification

In the event of any data breach that may affect your information, we are committed to notifying you within 72 hours of the incident being detected.

This Privacy Policy explains how Garuda4D collects, uses, stores, and protects your personal information. It applies to all users who access or use Garuda4D services via our website or mobile app.

1 Information We Collect

Garuda4D collects various types of information to enable us to provide a secure, seamless, and accurate service to every member. This information is divided into two main categories: information you provide directly, and information collected automatically when you use our platform.

Information you provide directly:

  • Full name, date of birth and identity card or passport number upon account registration.
  • Email address, mobile number, and residential address.
  • Bank account details including bank name, account number and account holder name for deposit and withdrawal purposes.
  • Identity verification (KYC) documents such as photos of your national ID, passport, driving licence, and utility bills as proof of address.
  • Additional information you provide when contacting our support team.

Information collected automatically:

  • IP address, browser type, operating system, and device information.
  • Platform activity data including games played, total wagering, wins, and transaction records.
  • Login session data including time, location, and session duration.
  • Cookie information and device identifiers used for security and user experience purposes.

2 How We Use Your Information

All information collected by garuda4d is used responsibly and only for legitimate purposes. We do not use your data for any purpose unrelated to the provision of platform services.

  • To process account registration, identity verification and the maintenance of your account.
  • To process deposits, withdrawals and all financial transactions securely and accurately.
  • To detect and prevent fraud, money laundering, bonus abuse and other unlawful activities.
  • To comply with applicable legal requirements and compliance regulations (AML/KYC).
  • To provide effective customer support whenever you contact our team.
  • To send important notifications related to your account, transactions and security updates.
  • To send promotional information and exclusive offers — only to members who have consented to receive them.
  • To enhance user experience, improve platform performance and develop new features.
You may opt out of receiving marketing communications at any time through the notification settings in your account or by contacting our support team.

3 Sharing Information with Third Parties

Garuda4D values the confidentiality of your data. We do not sell or rent your personal information to any third party for commercial purposes. However, there are limited situations where sharing information is necessary for platform operations:

Recipients Purpose of Sharing Data Type
Payment Processor Processing deposits and fund withdrawals Name, bank details, transaction amount
KYC Provider Identity verification and AML compliance Identity documents, facial photographs
Gaming Platform Provider Providing and operating games Player ID, game records (without full name)
Legal Authority Mandatory compliance with Malaysian law Relevant information pursuant to a court order
Analytics Services Platform performance enhancement Anonymised and aggregated data only

All third parties working with garuda4d are bound by strict confidentiality and data protection agreements. They are only permitted to use your data within the agreed scope.

4 Security & Data Protection

Garuda4D continually invests in state-of-the-art security infrastructure to ensure your personal data is always protected against unauthorised access, loss, misuse, or improper disclosure.

  • 256-bit SSL/TLS encryption for all data transmission between your browser and our servers.
  • AES-256 encryption for all sensitive data stored in our database.
  • Intrusion detection systems (IDS/IPS) that monitor suspicious activity in real time.
  • Two-factor authentication (2FA) is available to protect your account login.
  • Periodic security audits conducted by qualified independent third parties.
  • Strict internal access control policies — only authorised staff are permitted to access sensitive data.
  • Regular secure data backups are performed to ensure continuity of service.
While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play an important role — please do not share your account password with anyone.

5 Cookie & Tracking Technology Usage

Garuda4D uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and understand platform usage patterns. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: To collect anonymised data on how you use the platform in order to help us improve our services.
  • Functional Cookies: To save your preferences such as language, display settings and login details for your convenience.
  • Analytics Cookies: Used to analyse traffic and user behaviour on an aggregated basis for platform improvement purposes.

You may control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain functions of the Garuda4D platform.

6 Your Rights Regarding Personal Data

As a garuda4d member and in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request deletion of your personal data, subject to any mandatory legal obligations we are required to comply with.

Right to Object

You may object to the processing of your personal data for direct marketing purposes.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that we restrict the processing of your data under certain valid circumstances.

To exercise any of the above rights, please contact the garuda4d support team. We will process your request within 30 business days from the date the request is received.

7 Data Retention Period

Garuda4D retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer.

  • Active Account Data: Retained for the entire duration your account remains active on Garuda4D.
  • KYC and Identity Verification Data: Retained for a minimum of 7 years after account closure, in compliance with Malaysia's AML requirements.
  • Financial Transaction Records: Retained for 7 years in accordance with Malaysia's financial regulatory requirements.
  • Support Communication Logs: Retained for 2 years after the last interaction.
  • Session Data and Activity Logs: Retained for 90 days for security and fraud detection purposes.

Upon expiry of the retention period, your data will be securely deleted or destroyed using industry-recognised methods to ensure it cannot be recovered.

8 Links to Third-Party Sites

The garuda4d platform may contain links to third-party websites or services such as game providers, payment processing partners, or responsible gaming bodies. This Privacy Policy applies solely to the garuda4d platform.

Garuda4D is not responsible for the privacy practices or content of third-party websites. We encourage you to read and understand the privacy policies of any other websites you visit before providing them with any personal information.

Garuda4D has no control over external websites and is not responsible for how they manage the personal data of their visitors.

9 Changes to This Privacy Policy

Garuda4D reserves the right to update or amend this Privacy Policy at any time in line with changes in law, industry regulations, or platform improvements. Any significant changes will be communicated to you via:

  • Notifications displayed prominently on the garuda4d platform homepage.
  • Email sent to the registered email address on your account.
  • In-app notification via the garuda4d mobile app if you are using our application.

The "Updated" date displayed at the top of this document always reflects the latest version currently in effect. Continued use of the garuda4d platform after any policy amendment takes effect constitutes your full acceptance of the revised policy.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the management of your personal data by garuda4d, our team is ready to assist you.

Live Chat 24/7
Reach our support team directly via Live Chat on the platform for an immediate response.
Privacy Email
support@garuda4d.one — We will respond within 24 hours on business days.

You may also lodge a data privacy complaint with Malaysia's Personal Data Protection Department (PDPD) if you believe your rights have been violated and the matter cannot be resolved directly with us.

garuda4d Privacy Commitment Summary
  • Your data is never sold to any third party
  • 256-bit SSL/TLS encryption on all connections
  • Full compliance with the Malaysia Personal Data Protection Act 2010
  • Secure KYC process to protect your account
  • You have the right to access, correct, and delete your data
  • Regular security audits by independent third parties
  • Notification within 72 hours in the event of a data breach
  • 24/7 customer support for privacy-related issues

Your Data Is Protected. Play With Complete Confidence.

Garuda4D prioritises the security and privacy of every member. Register today and enjoy a safe, fair, and entertaining experience with us.

Malaysia PDPA Compliance AES-256 Encryption 24/7 Privacy Support
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